What I learned from taking ownership of a lesser maintained service and bringing it up to a better standard.
Capital One UK has received a Gold Employer award for their commitment and efforts to become an LGBTQ+ inclusive employer.
How We Built a Team with a High Net Promoter Score (23 mins read).
Sharing the "Secret Sauce" of why the Purple Pandas was a team that was highly effective, and had a high NPS, too.
I had the pleasure of starting a team together with Shama last September, and the year we worked together was really great.
Shama has been a a really great person to work with, and for. She's helped shape me into a much better engineer, technical lead, mentor and team player.
Something that came up in a quarterly survey would be "does your manager inspire you to do your best work", to which I always answered yes for Shama - she's always helped me believe more in what we're doing, striving to leave things much better than when we found them, and coaching me to achieve my best.
One thing I commented on a number of times over the year working with her, is Shama's pragmatism. Shama's alwaws happy to do the right thing - making the best efforts to clean up a project before starting, making sure we're following best practices - but is also happy to ask questions of i.e. whether it makes sense to spend an extra half day doing some style improvements for a PR's code before it ships to production, or follow-up once it's on its way. It's been really helpful making sure we stay on track at times, and has helped with a number of cross-team working pieces too.
We've recently worked on a very difficult piece of work on some pre-loved software that spans multiple teams, and Shama was awesome - she got stuck in, digging to the bottom of problems, managing the situation really well, and was pivotal with getting us across to the other side!
And mostly, she's been proactive in providing the right feedback, nudging me, and giving me opportunities to grow myself. I've found it to be a great way of helping me focus on ensuring that I can support junior engineers better by being less involved in work, but jumping in when folks needed/wanted my help.
I'm going to miss working with her, and I'd thoroughly recommend others get the chance to work with her. Thanks for a great year together!
I'm Joining the Cabinet Office (5 mins read).
Announcing my move into the Central Digital and Data Office (CDDO) as a Tech Lead.
Yeah it's not the best 😥 I can't remember if I've ever fed back to the team about it, but I'll make sure to drop them a message
Yup, agreed. I guess it depends too on the bottom line and what a cost implication it has, as well as maybe not being as "good" a referral if it's not as close to real word of mouth?
This is also the way my company changed our referral scheme and it makes it a bit more awkward because you have to actively ask for someone's details to refer them, whereas before you got it through folks following the link, which feels less invasive to me
I found out that even when doing talks independently, I should've got my work to review them, and was like huh 🤷🏽♂️
Celebrating Four Years at Capital One (3 mins read).
Reflecting on my time at Capital One so far.
Capital One UK (@CapitalOneUK)Fri, 04 Sep 2020 15:15 +0000
Recommended read: A few thoughts on the $80 million fine from the Capital One Breach - a thread. https://threadreaderapp.com/thread/1291801858676228098.html?s=09
Capital One Promotion Celebrations (2 mins read).
Reflecting on the fun of today's promotion announcements session.
Learning from home is tough. And it's even tougher without a laptop or internet access. That's why we've donated laptops and WiFi access to 500 students living in our local communities. Thank you for the brilliant photos with your new tech!
Capital One UK (@CapitalOneUK)Thu, 09 Jul 2020 10:00 +0000
openkitchensuk (@OpenKitchensUK)Thu, 07 May 2020 09:37 +0000
2018 in Review (25 mins read).
Looking back at 2018 as a whole - both the positives and negatives, and looking forward to 2019.
Moving Teams after Three Years (4 mins read).
Announcing my move between teams at Capital One, and looking back over three years in my previous team.
DevOpsDays London 2018 (51 mins read).
My writeup of my first DevOpsDays conference, and the awesome talks and conversations I was part of.
Context is key: thinking about your audience (5 mins read).
How to have inclusive conversations by providing the right context for those who may not have the same level of understanding.
My Path from School to University to Work (25 mins read).
A look back at my journey up to now, the choices I've made, and what advice I have for others who are embarking on their own journeys into tech.
Some exciting job and knowledge-sharing news (4 mins read).
Moving into Quality Engineering, publishing Chef training courses, conference speaking about Chef at OggCamp and the complex mess that is this very static website at DevOpsDays London.
My First Week Back to Working (Remotely) After Three Months (6 mins read).
How I've found the first week back to work after almost three months, and the productivity gains of working reduced hours.
2017 in Review (68 mins read).
A look back over the awesome (and not so awesome) things that happened in 2017, and a look forward to what 2018 holds.
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