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Optimising sociotechnical systems with Ben Ford, CEO and founder of Missionctrl.dev (Ship It! #55)
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Today we are talking how to optimise sociotechnical systems with Ben Ford, founder & CEO of Mission Control. The correct order is: people, process & technology. The tools are important, and we talk about specific ones in the second half of this episode, but there are rules and principles that govern how people ...
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