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Root cause analysis (RCA) implies it's *always* fair to place 100% blame on one specific act. In software, as in life, that's naively simple. There are normally multiple independent factors. RCA creates unfair findings, bad decisions, and anger/distrust. Operations get riskier.Alex Yates (He/Him) (@_AlexYates_)Fri, 01 Oct 2021 09:27 +0000
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Jamie Tanna
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