Reposts from 29 October 2023

If your customer service system is constantly experiencing "a higher volume of requests than normal" your normal is wrong and you're understaffed

What idiot called it "spiraling" or "obsessive thinking" instead of "riding the unhappy-go-round"???

Open source is fundamentally about people. It's an important value to me to pay that forward and throw a few dollars when I can to these champions of our industry. I appreciate GitHub sponsorship & Open Collective for making it really easy to do so. In the corporate world, it's my belief that organizations have a duty as well to harness their vast resources and pay these same maintainers their dues since they benefit the most off that labour.

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Attached: 1 image STOP DOING OFFICES

Attached: 1 image Meanwhile, in Upper Toblerone, the trains are running on time.

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