Posts from 2 October 2026

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Listened to Kristin Isaac: The Customer Doesn’t Care About Your Technical Debt
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Customers don’t ask you to pay down technical debt. They notice when the product is slow, unreliable, or keeps breaking in the same damn way. Kristin Isaac joins Robby to explore how engineers can translate invisible maintenance work into customer and business impact… and why that skill may become even more important as AI makes software faster to create than to understand.

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